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Jeffrey Allen

Lead Service Designer, Central Digital - Ministry of Justice

I believe in the power of information, technology, media, and design to enable people to make better choices, live the lives they want, and build stronger communities. I’ve worked with a broad range of non-profit, government, and media partners in Africa, Asia, and the United States over the past 20+ years. As service design lead for the UK government’s Prison Leavers Project, I’m exploring how agile and user-centred design methods can be used to bring policymaking and operational delivery together to improve the justice system.